| eGreenwoods is an online consumables ordering portal
that is helping telecoms network operators reduce their operating
expenditure (OPEX) by increasing the efficiency of their field maintenance
operations.  The
Problem
Orange employs over 250 engineers who operate nationwide, building
and maintaining the Orange network and infrastructure. Obtaining
consumables in a fast and hassle free way is vital to reducing downtime
and completing projects within a specified time frame. Ordering
consumables can sometimes cause costs to spiral due to little control
and lack of visibility.
To improve control and efficiency of ordering, Orange required
a system that would assist the consolidation of their stores from
six to one. To facilitate this, a single source for supply was required
that would be faster, more controllable and ultimately create a
less complex supply chain.
The
Solution
Orange engineers can now order much needed consumables through
online portal eGreenwoods in a timely and cost effective manner.
The system offers access to over 7,000 products; complete with images
and data sheets giving engineers quick access to information.
Individual user logins are provided to specific Orange engineers
giving access to Company specific information and approved products
and pricing. Customer approval structures are created and managed
online, with order confirmations e-mailed to users and approvers,
thus offering visibility to management on costs and consumable usage.
Customer specific reference fields are associated with orders as
well as the ability to report and manage costs accurately.
The new service has reduced the number of incorrect consumables
being ordered as engineers can now see the exact specification of
the products they are ordering online, reducing delays to maintenance
work. The freedom to order consumables they require whilst onsite,
and the fact orders can be tracked to the point of delivery, has
also reduced possible delays to work.
Orange
benefits from:
 |
Consolidated their ordering of consumables with a single source
supplier |
|
Approved products make it simple to manage users choice and
spend |
|
Engineers are provided with readily available information
at the click of a button |
|
eGreenwoods provides visibility to Purchasing and Finance
departments |
|
Full reporting capability allows analysis by cost centre,
project code, product or user |
|
